The communication problem solver : simple tools and techniques for busy managers
Carroll, Nannette2010
Books, Manuscripts
Main title:
The communication problem solver : simple tools and techniques for busy managers / Nannette Rundle Carroll.
Author:
Imprint:
New York : American Management Association, c2010.
Collation:
xvi, 284 p. ; 23 cm.
Notes:
Includes index.
Contents:
The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- Dream delegating ensures clarity and collaboration -- Don't have time to listen : try these tips.
ISBN:
9780814413081
Dewey class:
658.45
Language:
English
BRN:
3055
More Information: