The communication problem solver : simple tools and techniques for busy managers
Carroll, Nannette2010
Books, Manuscripts
The communication problem solver : simple tools and techniques for busy managers / Nannette Rundle Carroll.
New York : American Management Association, c2010.
xvi, 284 p. ; 23 cm.
Includes index.
The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- Dream delegating ensures clarity and collaboration -- Don't have time to listen : try these tips.
9780814413081
658.45
English
3055